Data Deletion Instructions
Important Notice
Deleting your account is permanent and irreversible. All your game saves,
story progress, and account data will be permanently deleted within 30 days.
What Will Be Deleted
When you request account deletion, the following data will be permanently removed:
- Your account profile (name, email, user ID)
- All saved games and story progress
- Game preferences and settings
- Usage history and statistics
- Any other personal data associated with your account
Data Retention Exceptions
Some data may be retained for legal or business purposes:
- Transaction records (required for accounting and tax compliance)
- Abuse prevention logs (retained for security purposes)
- Anonymized analytics data (with all personal identifiers removed)
How to Delete Your Account
Option 1: Email Request
Send an email to
privacy@wagtales.app
Include in your email:
- Subject: "Account Deletion Request"
- Your registered email address
- Your user ID (if you know it)
- Confirmation that you understand this action is permanent
Processing Timeline
1
Request Received
We will acknowledge your deletion request within 2 business days.
2
Identity Verification
We may ask you to verify your identity to prevent unauthorized deletions.
3
Account Deactivation
Your account will be immediately deactivated and you will be logged out.
4
Data Deletion
All your data will be permanently deleted from our servers within 30 days.
5
Confirmation
You will receive a final confirmation email once deletion is complete.
Before You Delete
Consider these alternatives:
- Export Your Stories: Download your story content before deletion
- Temporary Break: You can simply log out and return anytime - no deletion needed