Wagtales Icon
Wagtales

Data Deletion Instructions

Important Notice

Deleting your account is permanent and irreversible. All your game saves, story progress, and account data will be permanently deleted within 30 days.

What Will Be Deleted

When you request account deletion, the following data will be permanently removed:

  • Your account profile (name, email, user ID)
  • All saved games and story progress
  • Game preferences and settings
  • Usage history and statistics
  • Any other personal data associated with your account

Data Retention Exceptions

Some data may be retained for legal or business purposes:

  • Transaction records (required for accounting and tax compliance)
  • Abuse prevention logs (retained for security purposes)
  • Anonymized analytics data (with all personal identifiers removed)

How to Delete Your Account

Option 1: Email Request

Send an email to privacy@wagtales.app

Include in your email:

  • Subject: "Account Deletion Request"
  • Your registered email address
  • Your user ID (if you know it)
  • Confirmation that you understand this action is permanent

Option 2: Discord Support

Join our Discord server and open a support ticket:

Join Discord Support

Processing Timeline

1

Request Received

We will acknowledge your deletion request within 2 business days.

2

Identity Verification

We may ask you to verify your identity to prevent unauthorized deletions.

3

Account Deactivation

Your account will be immediately deactivated and you will be logged out.

4

Data Deletion

All your data will be permanently deleted from our servers within 30 days.

5

Confirmation

You will receive a final confirmation email once deletion is complete.

Before You Delete

Consider these alternatives:

  • Export Your Stories: Download your story content before deletion
  • Temporary Break: You can simply log out and return anytime - no deletion needed

Questions?

If you have questions about data deletion or your privacy rights, please contact us:

  • Email: privacy@wagtales.app
  • Discord: Wagtales Community
  • Privacy Policy: View our full Privacy Policy